Bittners Bakery Review

A review of the experience of Bittners Bakery written by Petronille Mercer.

Updated October 10, 2021

Basic Information

What do they offer?

Wedding Cakes

Location

address1: 495 Interchange N
city: Lake Geneva
state: WI
postalCode: 53147
latitude: 42.59091
longitude: -88.45473

Email(s)

[email protected]

Phone number(s)

(262) 248-2330

The Reviews

Written By: Gloriane Lester

Bittner’s makes some of the most delicious kosher baked goods in the world, there is no doubt about that. However, their wedding cake department was terrible. I tried to make an appointment several times, but was told they were too busy because of the pandemic and that I needed to make an appointment for the wedding date. When the wedding date came, no call from mexico to double check if I had an appointment scheduled. The morning of the wedding, I had to call from mexico to get an appointment, and then after the appointment, I had to call a second time to confirm everything. The cake was supposed to arrive at noon, and at 2pm our cake topper arrived with no cake. We were very stressed out because we had planned our mexican part of the wedding around the cake. We were unable to cut the cake in mexico because there was no cake. At 6pm, the cake arrived in a very ugly box, and all i saw was a black box with gold writing. The cake was not complete and we had to run lines with a marker to make it look like a cake. The lines ended up being very visible. The lines on the cake were not like the picture in the binder, and the cake was all white. The cake was also very dry. The lines on the cake were very visible even from the pictures that were uploaded to social media. They also packed our cake toppers in another binder, and both binders were very dry and it was not fresh. They were very good at confirming the order, but no one seems to be in charge of the wedding cake, and no one seems to be accountable. I hope that my review helps other brides in the future.